TERMS AND CONDITIONS

Last Updated: September 10, 2025

This document constitutes a legally binding agreement between Guadalajara Language Center (herein referred to as "GLC", "we", "us") and the individual submitting an application (herein referred to as "the student", "you"). By submitting your application form and paying the Application Processing Fee, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Services

GLC agrees to provide Spanish language instruction, accommodation booking (if requested), and optional cultural/recreational activities as detailed in the student's program confirmation.

2. Application and Fees

A non-refundable Application Processing Fee of $100 USD is required to initiate the administrative process for your booking. This fee covers course placement, accommodation arrangements, and other administrative tasks performed prior to your arrival. This fee will be credited towards your total invoice.

3. Payment Policy

Full payment of the outstanding balance is due in person on the first or second day of your course. Payments must be made in Mexican Pesos (MXN) in cash. The final amount in MXN will be calculated based on the exchange rate at the time of payment. We do not accept credit cards or personal checks for final payment.

4. Cancellation and Refund Policy

The student's commitment is important for our planning and resource allocation. Therefore, we adhere to the following refund policy:

  • Application Processing Fee: The $100 USD Application Processing Fee is strictly non-refundable under any circumstances.
  • Cancellation Before Arrival: If you cancel your program before your official start date, no refunds of any fees paid (including the Application Processing Fee) will be issued.
  • Cancellation After Arrival / No-Show: Once the program has started, no refunds will be made for any unused portion of the course, accommodation, or other services. This includes cases of late arrival, early departure, or voluntary withdrawal.
  • Exceptional Circumstances: In documented cases of severe personal medical emergency or a death in the immediate family, GLC may consider a partial credit for a future program. This decision is at the sole discretion of GLC management and requires official documentation (e.g., a doctor's certificate).

5. Student Code of Conduct

The student agrees to conduct themselves in a respectful manner towards GLC staff, fellow students, and accommodation hosts. GLC reserves the right to remove any student from the program without a refund for behavior that is disruptive, disrespectful, illegal, or compromises the safety and learning environment of others. The student is liable for any damages caused to GLC property or accommodation facilities.

6. Airport Pickup

If you request an airport pickup, you must provide GLC with your complete and accurate flight details (airline, flight number, date, and estimated arrival time) at least 72 hours in advance. Failure to do so may result in the service not being provided, and GLC will not be held responsible.

7. Health, Safety, and Insurance

  • Medical Disclosure: You agree to disclose any pre-existing medical conditions (physical or mental) that could affect your ability to participate in the program or impact the well-being of others.
  • Insurance: GLC does not provide any health, accident, or travel insurance. It is the student's sole responsibility to obtain comprehensive travel and medical insurance that covers them for the duration of their stay in Mexico, including coverage for medical emergencies, accidents, and repatriation.
  • Waiver of Liability: The student acknowledges that participation in courses, travel, and recreational activities involves inherent risks. By agreeing to these terms, you release GLC, its employees, and partners from any and all liability for any illness, injury, death, loss, or damage to personal property you may sustain during your program. In case of a medical emergency, you authorize GLC to take necessary actions for your safety, and you agree to bear all associated costs.

8. Limitation of Liability

  • Personal Belongings: GLC is not responsible for any personal belongings that are lost, stolen, or damaged on our premises, in accommodation, or during activities.
  • Information and Suggestions: GLC may provide information and suggestions regarding travel, local services, or activities. This information is provided in good faith but without warranty. It is your sole responsibility to research and assess the risks of any activity you choose to undertake. GLC cannot be held liable for the accuracy of third-party information or for any incidents that occur as a result of these suggestions.

9. Governing Law and Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the State of Jalisco, Mexico. Any dispute arising from this agreement shall be subject to the exclusive jurisdiction of the courts located in the city of Guadalajara, Jalisco, Mexico.

10. Contact Information

For any questions or legal notices, please contact us at:

Guadalajara Language Center
Calle Progreso #369
San Pedro Tlaquepaque
Jalisco, Mexico
CP 45500

Email: glc@glc.com.mx
Phone: +52 (33) 3635-2535